🇬🇧 Due to a technical glitch on Facebook, some messages may temporarily not show in the Facebook business suite. Our team will monitor the progress. And update the user to know further.
🇬🇧 Due to a technical glitch on Facebook, some messages may temporarily not show in the Facebook business suite. Our team will monitor the progress. And update the user to know further.
🇬🇧 The development team fixed this issue, If any users still cannot edit the product description and/or add product variants we recommend clearing a browser cache first, If you still encountering an issue please contact our support team at https://m.me/page365ph
Dec 7, 14:12 GMT+07:00
There is technical issues causing users can't edit a product description, SKUs, and other details now. The technical team is investigating the problems. Sorry for your inconvenience
Dec 7, 13:13 GMT+07:00
เมื่อการปรับปรุงระบบแล้วเสร็จ ข้อความที่รับส่งผ่านทางแอปพลิเคชั่นอื่น ของระบบ Facebook จะมีการดึงเข้ามาย้อนหลัง แต่ข้อความที่ได้รับผ่านทางระบบ LINE OA จะไม่สามารถดึงเข้ามาได้ หากร้านค้าได้เชื่อมต่อ LINE OA ไว้ ขอแนะนำให้เปลี่ยนจาก Bot Mode เป็น Chat Mode ชั่วคราว
ขออภัยในความไม่สะดวก มา ณ ที่นี้
🇬🇧 Page365 system will be temporarily closed for upgrade system on Sunday, Dec 4 2022, 01:00 AM - 03:00 AM (GMT +08:00) (2 hours)
You will not be able to access all Page365 apps, website and mobile, online store, online bill, and also the automatic answering system.
Messages sent from Facebook during this time will be retrieved back after the system upgrade security system is complete.
We apologize for any inconvenience
Dec 2, 16:03 GMT+07:00
🇬🇧The root cause of the incident --- The development team has upgraded the code base to solve the problem that some users do not receive Notifications on Mobile during the 50% rollout. The database was overloaded, causing all stores to be unable to access the system during that time.
Incident Time --- 28/11/2022 12:06 - 12:20 pm. (GMT +08:00)
Short term solution --- The development team has removed the code that caused the problem from the system.
Long term solution --- The technical team will add a system to detect malfunctions in the database. And send the matter to the development team to fix it asap.
Nov 28, 11:00 GMT+07:00